If you reside in Durham County or the surrounding Triangle area, you've probably noticed the abundance of roofing companies serving your region. With such a saturated market, it can be challenging for homeowners to discern what makes a good roofing contractor and which companies are deserving of their trust and investment.
In this blog, we’re going over:
Before we dive into the details, we'd like to make a quick disclaimer: the following list of companies is presented in no particular order, and the information we've gathered is based on reviews and websites, rather than personal interactions with the companies themselves.
You might be wondering why we, a roofing company serving Durham County, are discussing our competition in the area. Well, our mission is to become a trusted source of roofing information for homeowners in the Triangle area. By sharing our knowledge and experience, we hope to establish a connection with you even before you need our services. Since roofing companies play a significant role in the industry, we believe it's important to talk about them. It's worth noting that some companies can pay to rank highly on popular national rankings sites. To provide you with accurate and unbiased information, we have compiled lists of local roofers you can trust.
With a history dating back to 1973, Cole Roofing & Construction is one of the more established roofing companies in the Triangle area. They operate from offices in Raleigh and Durham and offer a range of home repair services, including gutters and windows. While they handle various projects, their specialization lies in roof replacements. As a family-owned business, they take pride in their extensive portfolio, which includes notable commercial construction projects such as the Governor's Mansion, the NC Museum of History, and several state universities.
Serving Durham County since 1928, Pickard Roofing Company holds the distinction of being the longest-lasting company on our list. Their commitment to quality and service has spanned three generations within the Pickard family. Based in Durham, they primarily focus on roof repairs, replacements, and gutter installations. It's worth mentioning that they maintain CertainTeed's ShingleMaster certification, a testament to their expertise in the industry.
While Feazel's headquarters are in Ohio, they have established themselves as one of the largest roofing companies operating in the Triangle area. Their office in Durham allows them to offer roof replacements, repairs, as well as window and other home exterior services. Feazel is known for installing GAF products and proudly holds the prestigious GAF Master Elite Contractor status, which represents the highest level of certification offered by GAF.
Founded in 2009, Recovery Roofing & Restoration is a locally owned company that holds both the CertainTeed SELECT ShingleMaster and GAF Master Elite Contractor statuses. Their services encompass roof repair, replacement, and new construction roofing installations for both residential and commercial customers. With an impressive average rating of 4.4 stars on Google and an A+ rating with the Better Business Bureau, they have established a strong reputation within the community.
Despite being the youngest company on our list, Covenant has managed to accumulate an impressive 4.9-star rating on Google with over 300 reviews. Their core values revolve around punctuality, positivity, and integrity. Transparency and honesty are evident in their customer reviews, showcasing their commitment to building trusting relationships. Covenant offers a range of services, including solar panel installation, roof replacement, and storm damage repair.
Now that we've provided an overview of some notable roofing companies serving the area, you may be wondering how Durham County homeowners can navigate through the selection process to find the best contractor for their needs.
One of the first steps you can take is to ask for recommendations from those around you. Local roofers are often known for their personalized and friendly approach. If a company operates locally, you can easily gather information about their reputation. Reach out to your family, friends, neighbors, or coworkers who may have engaged the services of a roofing contractor. They can provide valuable insights and verify the reputation of a roofer based on their own experiences. Personal recommendations can shed light on the quality of workmanship and customer service provided by a roofing company.
After gathering recommendations from your close contacts, it's helpful to turn to online platforms to further evaluate a company's reputation. Online reviews can uncover potential red flags and highlight how a company handles customer complaints. When assessing reviews, focus on the most recent feedback from the past 3-4 months to gain insight into recent customer experiences. Pay attention to how businesses respond to reviews. Companies that express gratitude for positive ratings and address negative reviews with a positive attitude demonstrate professionalism and a commitment to customer satisfaction.
While online reviews are informative, it's essential to approach them with a discerning eye. As with any information on the internet, reviews can occasionally be exaggerated or slightly inaccurate.
In addition to online research, try to see a contractor's work in person. Look for their yard signs to observe the quality of their completed projects on various homes. You can also visit their website to find recognizable houses and drive by to assess how their work has stood the test of time. Another avenue to explore is a contractor's social media presence. By reviewing their engagement in the local community, you can gauge their commitment to the area. A company that actively supports local causes and participates in community events is likely to be invested in your community's well-being and not solely focused on profit.
We hope that this blog has provided you with valuable insights into the roofing industry in Durham County. As a local roofing company, we take pride in our work and experience. Although we haven't included ourselves on this list, it's not because we don't believe we are one of the top roofing companies in Durham County. We are confident in our abilities.
However, we understand that we may not be the perfect fit for everyone. Our goal is to ensure that homeowners who don't choose us find a quality company that will serve them well and guide them through the roofing process.
On Tops Roofing has been working with Durham County homeowners for over 30 years.
Whatever your roof requires, We’re on it!
Jeff Baxter, Sr: Dec 17, 2023
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